Warranty will cover replacement of any cracked tiles or grout due to improper installation for lifetime to the original purchasers.

This Warranty is limited to the replacement of cracked tiles. DaVinci Custom Home Renovation Ltd. will not be responsible for the availability of shade difference in the event needed of replacement tiles or grout. DaVinci Custom Home Renovation Ltd. will not cover damage caused by abuse, abnormal use, acts of God, alterations after the installation provided by DaVinci Custom Home Renovation Ltd, or any other cause beyond the control of DaVinci Custom Home Renovation Ltd.

Notification of a problem to DaVinci Custom Home Renovation Ltd, regarding installation is required immediately of the discovery of the alleged defect.

Tile and stone should be inspected prior to installation and any defects must be reported at that time. Installation constitutes acceptance of the product. Damage to product caused by accident, misuse, abuse, or improper maintenance is not covered by this warranty. With respect to tile and stone, variations in color, shade, flow, grain, tonality, crazing veining, and texture are inherent characteristics thereof and are not defects. Variations in facial dimensions and thickness will be allowed as per industry standards. No warranties are made against crazing, scratching, or wear due to: improper installation-including alteration of the surface with sealers or grout, falling objects, abuse, misuse, exposure to extreme temperatures, using improper chemicals or compounds, non-foot traffic wear or other similar incidents. These warranties do not cover damage caused by disasters such as fire, flood, wind, and lightning; or any other abuse or misuse by the purchaser.